Privacy Policy 

Effective Date: May 1st 2026 

NRGY Studios Ltd. (“NRGY Studios,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our services, website, mobile application, and booking platform powered by Mariana Tek. 

By using our services, creating an account, or booking through our Platform, you consent to the practices described in this Privacy Policy. 

1. Information We Collect 

We may collect the following personal information: 

Account & Booking Information 

  • Full name 

  • Email address 

  • Phone number 

  • Date of birth 

  • Emergency contact information 

  • Username and password 

Billing & Payment Information 

  • Credit/debit card details 

  • Billing address 

  • Purchase history 

  • Membership and class credit information 

Payment information is processed securely through third-party payment processors and is not stored directly by NRGY Studios unless required for operational purposes. 

Health & Participation Information 

  • PAR-Q and waiver responses 

  • Injury disclosures or fitness limitations voluntarily provided by you 

  • Pregnancy or postnatal disclosures where relevant to class participation 

Technical Information 

  • IP address 

  • Browser type and device information 

  • App usage activity 

  • Cookies and analytics data 

2. How We Collect Information 

We collect personal information through: 

  • Account registration on Mariana Tek 

  • Booking classes or purchasing memberships 

  • Completing waivers, PAR-Q forms, or intake forms 

  • Subscribing to newsletters or marketing communications 

  • Website browsing, cookies, and analytics tools 

  • Direct communication with NRGY Studios staff 

3. Purpose of Data Collection 

We collect and use your information to: 

  • Process bookings, memberships, and payments 

  • Manage waitlists, attendance, and scheduling 

  • Provide customer support 

  • Communicate booking confirmations, reminders, updates, and studio announcements 

  • Deliver marketing communications, promotions, and offers (with opt-out available) 

  • Improve user experience, website/app functionality, and business analytics 

  • Meet legal, accounting, insurance, and safety obligations 

4. Data Storage & Security 

We take commercially reasonable steps to protect your information, including: 

  • Secure password-protected systems 

  • Payment encryption and secure processing 

  • Restricted staff access to customer information 

  • Third-party platform security protections 

Your information may be stored electronically through trusted third-party providers, including Mariana Tek and related operational systems. 

While we take reasonable precautions, no digital platform can guarantee absolute security. 

5. Third-Party Sharing 

We may share information with trusted third-party service providers required to operate our business, including: 

  • Mariana Tek / Xplor Technologies (booking, memberships, account management) 

  • Payment processors 

  • Email and SMS communication platforms 

  • Marketing and CRM systems, including Xplor Growth 

  • Analytics providers 

We do not sell or rent your personal information to third parties. 

Information may also be disclosed if required by law, court order, insurance claim, or regulatory authority. 

6. Your Privacy Rights 

Subject to applicable law, you may request to: 

  • Access your personal information 

  • Correct or update inaccurate information 

  • Request deletion of certain personal information 

  • Withdraw consent for marketing communications 

  • Request details regarding how your information is used or disclosed 

To make a privacy request, contact us at: 

NRGY Studios Ltd. Email: privacy@nrgystudios.ca

We may require identity verification before processing certain requests. 

7. Cookies & Tracking Technologies 

We may use cookies, pixels, and tracking technologies to: 

  • Improve website functionality 

  • Remember preferences and login details 

  • Analyze site traffic and user behavior 

  • Support advertising and remarketing campaigns 

You may disable cookies through your browser settings, though some Platform functionality may be limited. 

8. Marketing Communications 

By creating an account or purchasing services, you may receive: 

  • Booking confirmations 

  • Class reminders 

  • Studio announcements 

  • Promotions, newsletters, and offers 

You may unsubscribe from marketing emails or texts at any time using the unsubscribe link or by contacting us. 

Operational communications related to bookings or memberships may still be sent. 

9. Data Retention 

We retain personal information only as long as necessary to: 

  • Provide services 

  • Maintain business records 

  • Comply with legal, tax, insurance, and regulatory obligations 

  • Resolve disputes or enforce agreements 

Information may be securely deleted or anonymized when no longer required. 

10. Children & Age Restrictions 

NRGY Studios services are intended for individuals: 

  • 16 years or older to independently create accounts and book services 

  • Ages 12–16 only with parent or legal guardian participation or consent 

We do not knowingly collect personal information from children outside these parameters. 

11. Changes to This Privacy Policy 

NRGY Studios Ltd. may update this Privacy Policy periodically. 

Updates will be posted through: 

  • Our website 

  • Mariana Tek Platform 

  • Email notification where required 

Continued use of services after updates constitutes acceptance of the revised policy. 

12. Contact Information 

For questions, concerns, or privacy-related requests: 

NRGY Studios Ltd. Email: privacy@nrgystudios.ca Thunder Bay, Ontario, Canada